Why Salesforce Portals Development Matters
Optimized Cost, Same Quality
Building and maintaining portals in-house requires broad expertise in both Salesforce and external stacks. Outsourcing portal development gives you access to certified professionals at predictable costs without overhead.
Speed and Flexibility
From simple customer portals to complex SaaS platforms, we scale delivery based on your roadmap. Quick pilots, phased rollouts, or global expansions—our team adjusts to your pace.
Seamless User Experience
Customers, partners, and employees expect a smooth digital experience. We design portals that are branded, responsive, and integrated into the Salesforce backbone.
Existing Approaches and Salesforce APIs
Portals can be built directly on Salesforce Experience Cloud using templates, components, and declarative tools. They can also be extended with Apex, Lightning Web Components, Flows, REST/SOAP APIs, and Platform Events. For businesses that require non-Salesforce technologies, we design hybrid portals with API-based integration to Salesforce.
This flexibility means you can launch fast and still expand into advanced, custom architectures when needed.
Off-the-Shelf or Tailored? We Deliver Both
Some projects start with Salesforce Experience Cloud templates—fast, secure, and customizable. Others demand fully bespoke builds, integrating Salesforce with external stacks, payment systems, or ERP data.
At Success Craft, we do both. We leverage what Salesforce provides out-of-the-box where it makes sense, and create custom logic and designs where it adds real value.
Case Studies: Salesforce Portals in Action
Case Study 1: Customer Support Community for SaaS
A SaaS company needed a self-service support hub. We built an Experience Cloud portal with knowledge base, ticket submission, and integration to Service Cloud.
Outcome: Ticket volume reduced by 30%, higher customer satisfaction, and faster resolutions.
Case Study 2: Partner Enablement Portal for Manufacturing
A manufacturer needed a secure partner portal with pricing, deal registration, and asset sharing. We created a Salesforce Experience Cloud portal with role-based access.
Outcome: 3× faster deal registration, fewer emails, and better partner collaboration.
Partner with Success Craft
Salesforce portals development isn’t just about building websites—it’s about extending your CRM into meaningful customer, partner, and employee experiences. At Success Craft, we bring the expertise to design, build, and scale portals that grow with your business.
Let’s build your Salesforce-powered portal—together.
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grow your business
Success Craft is a team of more than 140+ Salesforce developers,
Technical Architects and QA Engineers who delivered 300+ successful
Salesforce projects.
Location
Wałowa 40/89Gdansk, 80-858
Poland